Terms of purchase

Terms and Conditions

Effective Date: 08.05.2025.

1. Introduction

Welcome to Rosie. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products through our online store. We are based in Ireland at 14 Anchor Bay Cottages, P72KR99 Courtmacsherry, Co. Cork. By using our website, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website.

3. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product without prior notice. When you place an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons such as availability, pricing errors, or suspected fraud.

4. Pricing and Payment

All prices are in Euros (€) and include VAT as per Irish regulations. Full payment is required before shipping. We accept Visa and Mastercard as valid forms of payment.

5. Shipping

We currently offer shipping within Ireland and to selected international destinations across Europe.

Shipping costs and estimated delivery times are calculated at checkout based on your shipping address.

Please note that delivery times may vary depending on the destination country.

We are not responsible for delays caused by postal services, couriers, or customs processing in your country.

6. Returns and Refunds

You have the right to return unused and unworn items within 14 days of receiving your order, in accordance with EU consumer rights.

All returned items must be in their original condition and packaging.

Once we receive and inspect the returned items, we will issue a refund to your original payment method.

Customers are responsible for return shipping costs, unless the item is defective or damaged.

7. Intellectual Property

All content on our website, including logos, images, and text, is the property of Rosie and protected by applicable intellectual property laws. You may not reproduce or use any content without prior written permission.

8. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of our website or products.

9. Governing Law

These Terms are governed by Irish law. Any disputes will be resolved exclusively in the courts of Ireland.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website. Continued use of our site after changes constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions regarding these Terms, please contact us at:
Email: rosieie0424@gmail.com
Address: 14 Anchor Bay Cottages, P72KR99 Courtmacsherry, Co. Cork, Ireland

Privacy Policy
Effective Date: 08.05.2025.

This Privacy Policy explains how Rosie collects, uses, discloses, and protects your information when you visit our website and purchase products from our online store. We are committed to safeguarding your privacy and handling your data in a transparent and lawful manner.

1. Data Controller
Rosie
14 Anchor Bay Cottages
P72KR99 Courtmacsherry
Co. Cork, Ireland
Email: rosieie0424@gmail.com

2. What Data We Collect
We may collect the following personal data when you interact with our website:

• Full name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment information (processed securely by third-party payment processors)

• Purchase history

• IP address and browsing activity (via cookies or analytics tools)

3. How We Use Your Data
We use your personal data to:

• Process and fulfill your orders

• Communicate with you about your purchases or inquiries

• Send you marketing communications (only with your explicit consent)

• Improve our website and customer service

• Comply with legal obligations

4. Legal Basis for Processing
We rely on the following legal bases under the GDPR:

• Your consent (for marketing)

• Performance of a contract (to fulfill orders)

• Legal obligation (e.g., tax records)

• Legitimate interests (e.g., fraud prevention, analytics)

5. Data Sharing
We do not sell your personal data. We may share it with trusted third parties such as:

• Payment providers (e.g., Visa, Mastercard)

• Delivery and logistics companies

• IT service providers (e.g., website hosting, email services)

• Legal and regulatory authorities if required by law

6. Cookies
Our website uses cookies to enhance your browsing experience and collect analytical data. You can manage cookie preferences through your browser settings.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations (e.g., tax and accounting requirements).

8. Your Rights
As a resident of the EU, you have the following rights under GDPR:

• Right to access your personal data

• Right to rectify inaccurate or incomplete data

• Right to erasure ("right to be forgotten")

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time

• Right to lodge a complaint with the Irish Data Protection Commission

9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Gmail:rosieie0424@gmail.com
Address:14 Anchor Bay Cottages, P72KR99 Courtmacsherry, Co. Cork, Ireland