CyberPower UPS – Rating: 1 out of 10
The West of Ireland is terrible for power cuts in the winter. The rest of the year we are subject to the odd power cut even if it only lasts for one second. Whatever causes this in good weather we have no idea, but we have felt the results. Everybody who works on a computer needs a power back-up like the Cyberpower CP900EPFCLCD UPS, or whatever size/model of UPS fits your situation.
Many times when working on our computer, we have forgot or were unable to backup our work. Then even the shortest power cut lasting one second or even less, this has wiped out an hour of our work Because the computer is instantly shut down for that split second. Then all our work has gone for good.
As we looked for some kind of battery power device, we came across these Cyberpower UPS devices, which we have to say we thought were very good ……. at first anyway.
So you can have your modem, pc, printer, security cameras alarms, basically anything that you never want switched off. It will be protected by the UPS.
What they do
How the UPS works is that inside it has a battery which is always fully charged and being charged continuously by mains power. Your devices plug into this batteries electronic circuitry, so that it’s system delivers regulated power to your devices and protects them in the event of a mains power cut.
So the battery inside the UPS clicks in instantly there is a drop or a surge in mains power. It then takes over your devices electrical supply. This then allows all your systems to stay active for a given time (depending on your UPS size). Or it will shut down after a few minutes. This is decided by yourself so that no work is lost. Also your alarms and your security cameras can stay active until normal mains power is restored.
These Cyberpower UPS had been used by us for over 18 months. It has never let us down once. But just before the warranty ended in became faulty. Continuously bleeping its head off and shutting down.
We contacted Cyberpower and in days a replacement was sent out. Very good customer care.
But then after less than 8 months this replacement became faulty and serviceable.
We contacted their agent in the UK who had sent this replacement to us. After initial contact they just ignored us after telling us to complete an online claim form which wouldn’t complete.
So we contacted Cyberpower. After 2 weeks of constant emails and phone calls we find out their answer…… We are out of warranty.
This we understand but in reality both units failed to last even as long as the manufacturers warranty. And one unit only lasted 30% of that time.
Not a great result.
Conclusion. Great idea but not such a great product. Try another brand. As we were told.
Pros: Great protection but both units failed and are not serviceable.
Cons: They failed to last even to the manufacturers warranty.